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Tracfone International

From within the United States, you can make Tracfone international calls at the same rate of one unit per minute, including calls to Canada. You can either dial an international access number each time or set up special "800" numbers corresponding to your most frequently called numbers. These "800" numbers can be added to your phonelist for easy dialing.


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How to call

Tracfone has teamed up with Auris Technology to provide this service. Once you’ve purchased and activated your Tracfone, you dial the Tracfone international access number and then dial the international number. As long as you call to one of these countries there are no additional charges.

Frequent Numbers

Because it is cumbersome to have to dial the Tracfone international access number each time, you can designate up to ten numbers as Frequent Numbers for your international calls. Tracfone then assigns a special "800" number for each of those Frequent Numbers. Then when you dial the 800 number, you are connected to your international calls. You don't have to go through calling the access number and going through the menus. You just need to go here to set up these numbers.

Tracfone Canada and Mexico

Similar to the "Frequent Number" service, is an International Neigbors feature, where you can create up to three local Canadian or Mexican phone numbers for your friends or relatives. When they call the local number the call connects to your Tracfone. They pay for the local call, and you are charged at the standard rate of one unit per minute.

Signing up for a local number is easy.

In Canada

  1. Go to http://www.tracfoneild.com. Click on the International Neighbors plan in the middle, then and enter your phone number and IMEI number and click submit.
  2. Choose your country as Canada
  3. Pick your region from the list: either Calgary, Edmonton, Hamilton, Kitchener, Montreal, Ottawa, Toronto, Vancouver, Victoria or Winnipeg.
  4. Then click "Assign Int'l #"

In Mexico

  1. Go to http://www.tracfoneild.com. Click on the International Neighbors plan in the middle, then and enter your phone number and IMEI number and click submit.
  2. Choose your country as Mexico
  3. Then you choose your country as Mexico.
  4. Pick your region from the list: either Aguacascalientes, Celaya, Ciudad Juarez, Cuernavaca, Culiacan, Durango, Guadalajara, Irapuato, Leon, Mazatlan, Mexico City, Monterrey, Puebla, Queretaro, Reynosa, Saltillo, San Luis Potosi, Tepic, Tijuana, Toluto, or Torreon.
  5. Click "Assign Int'l #".

When not to makeTracfone international calls

Tracfone international calls, while no more expensive than regular Tracfone calls, are still not cheap compared to international calls made on a landline if you have an international calling long distance package. For example, calls to the UK landlines usually only cost 10 cents a minutes, which is still cheaper than what one Tracfone unit/minute usually costs. Similarly, if you have access to any landline, it may be cheaper, though less convenient, to get a prepaid international calling card if you want to make a lot of calls.

When to make Tracfone international calls

When it's an emergency, or if you just NEED to make a call, then being able to make the call from your Tracfone is a great convenience. For example, if you're on vacation in the the USA, and you've gotten a Tracfone for the few days or weeks you'll be here, then being able to make calls back home on your Tracfone at the same rate is fantastic.

Text Messages

Update


See Kory's comment below confirming that you can NOT send international text messages.


I recently received a question via the feedback form asking if you can send international text messages.

At first glance the answer appears to be no. The official Tracfone terms say you can make call but not send messages.

I called Tracfone and, according to their customer service, if you can make an international call to a cellular phone in that country, you can also send and receive a text message there.

You can find Tracfone's list of countries where you can call cellular numbers at the bottom of their International Calling FAQ page.

Also, according to Tracfone, it costs the same as sending or receiving a local text message.

I personally haven't tried this service so, I would love to know if it works as claimed. You can let us know via the feedback form or submit your experience below.

Summary

In the end, it's a nice feature that Tracfone has added, especially as there are no additional charges.

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No international text messaging  starstarstarstarstar
I have both written into customer support via the "contact us" link (email) & called the 800 # to verify the response via email cust. support given. Both ...

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